Help us transform government into a system that our people and communities need


The ICT and Digital Government branch at DFSI has a bold plan to transform the NSW Government into a 21st century exemplar public service. The team are working on new approaches to modernise policy, service design and delivery, capability uplift, data and outcomes driven measurements, partnerships, and genuine collaboration based on shared goals. We are also exploring what the future could bring and how we could collectively design better with and for everyone.

We have an exciting work program that aims to improve the quality of life for the people of NSW whilst modelling a way of working that is open, transparent, empathetic, engaged and highly effective. Please stay tuned on this blog or subscribe to our mailing list (at the bottom of this page) for further news about how the digital.NSW agenda and work program progresses. 

We have an exceptional team that are committed to making a difference for the people and communities we serve. We have a few skills gaps and we want to invite you to join us in the design and delivery of better public services. We are looking for values driven people from diverse backgrounds and experiences who have skills we need, a commitment to public service, and who are comfortable with change. 

We are looking for people to hire, and people to second from other agencies/governments, so please contact us for both.  

We are broadly looking for: 

  • Policy experts – or experts from diverse backgrounds wanting to do policy to join our newly established “Policy Lab” to transform how government does policy, with a focus on policy areas relating to digital government, tech, services and transformation.

  • Designers and researchers - folk who are experts in research, understanding user needs, learning context, causal analysis, applying design thinking and service design methods to problem spaces, other forms of design like games or prospective design.

  • Data and information geeks – analytics, thinkers, connectors, plumbers, support folk, people who know and want to help unlock the value of public data and information. 

  • Techies – a Tech Lead for our DNA Lab, front end and backend developers who are passionate about showing what is possible in exploring and prototyping design led services, APIs and reusable components. 

  • Project and product managers - we want people who can own and ensure delivery of end to end projects and products of our work, across a wide range of initiatives. 

  • Engagement specialists – people who can help us engage, consult, co-design and communicate effectively with the many communities and organisations we work with, in particular, people who can help us co-develop a shared path. 

  • Change manager – we are looking for a great change manager to help our team on the journey. 

  • Indigenous experts – we would particularly love to invite Indigenous experts, designers, developers and cultural advisors to join our team, in part to help ensure diversity of perspective in our work program, but also to better engage with and reflect the unique context and needs of our myriad Indigenous nations throughout NSW. 


Please apply for jobs on I Work for NSW noting that we will be balancing all applications against Branch requirements. 

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