Introduction to Human-Centred Design
Human-centred design is a creative approach to problem solving. It places people at the heart of the problems we solve. By understanding who we are trying to reach we can design better solutions.
Developed with FutureGov, here are six videos that form an free online training program about human-centred design.
The training includes:
- An overview of human-centred design
- Tools and resources to apply it to research
- Steps to understand how to move from research to solutions
Designed originally to build capability across the Non-Government Organisations (NGOs) sector, the principles and tools in the online training are valuable for anybody designing a service or product.
Part 1: Introduction
Part 2: The secret behind good (public) products and services
Part 3: Adopting a human-centred design mindset
Part 4: What types of research are we talking about?
Part 5: Discovery tools and activities