The Justice cluster manages justice and emergency services, law enforcement, licensing, arts and culture for the people of NSW. The range of policy, regulatory and legislative responsibilities of the cluster mean that digitising internal services and processes will improve customer experiences through a range of channels and contexts. The cluster is introducing digital channels to streamline court processes, saving time and money, and simplifying access to the legal system for the people of NSW. Justice is using data to deliver end-to-end case management, and to drive a range of policy reform initiatives.