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Strategy
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Strategy
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Strategic directions
Put customer at the centre
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ICT Assurance
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Digital Restart Fund
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2020-2021 In Review
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Policy
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Cyber Security
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Cyber Security Policy
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Cyber Security Strategy
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Our Vision
Increase NSW Government cyber resiliency
Help NSW cyber security businesses grow
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Support cyber security research & innovation
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Cyber Security Resources
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Artificial Intelligence
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AI Strategy
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Artificial Intelligence (AI) Ethics Policy
Ethical Policy Statement
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NSW AI Assurance Framework
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Cloud strategy and policy
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Managing Data & Information
Information Management Framework
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Internet of Things (IoT)
Module 1 - The Internet of Things in NSW
Module 2 - Project Scoping
Module 3 – Project Planning
Module 4 – Stakeholder Engagement
Module 5 – Making the Case
Module 6 - Procure
Module 7 – Set Up
Module 8 – Use and Maintain
Module 9 – Assess
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Buying ICT
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Optimise enterprise telecommunications services
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Delivery
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Digital Service Toolkit
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Design System
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Contributing
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Resources
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Plan a project
Who you'll need and when
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Define the problem
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User research methods
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User research methods
Understanding user needs
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Identify your users
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User experience and design methods
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Building a service
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Privacy
Embed privacy from the outset
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Secure digital services
Engage your cyber security expert
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Design and manage your data needs
Identifying data needs
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Project phases checklist
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Project phases checklist
Plan and discover
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Testing and improving
How to collect data and measure performance
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Monitor and improve
Project scenario: Plan to improve
Digital collaboration tools
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Digital collaboration tools
Follow cyber security best practice
Tools Index
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Cluster Training Resources
Transport for NSW Collaboration Ecosystem
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Transport for NSW Collaboration Ecosystem
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TAFE NSW Microsoft Office 365 Adoption
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Co-author documents
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Technology and tools
The right technology in each phase
Using open source assets
Reference architecture
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Reference architecture
Service NSW omni-channel reference architecture (OCRA)
NSW Government digital style
NSW Design System components
Business capability and process
Identify and use existing data
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Use existing domain names
Build for reuse
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Accessibility and inclusivity
Meet WCAG standard
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Simple Accessibility Checklist
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Simple Accessibility Checklist
1. Colour contrast
2. Colour alone
3. Text resize
4. Clear link and button text
5. Video supports captions
6. Keyboard accessible
7. Error identification
8. Tested on web only: Image descriptions
9. Tested on web only: Headings
Writing content
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Writing content
Content 101
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Content 101
Content basics
Writing for inclusivity
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Documents and media
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Content design
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Using artefacts
Content design for transactions
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Content design for transactions
Confirm and wrap up
Explain the transaction
Help text
Map the transaction
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Supporting copy
Content style guide
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Content style guide
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Delivery Manual
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Delivery Manual
Overview
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Solutions
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NSW Point
Service Point (BETA)
API.nsw
Squiz Digital.NSW starter kit
AWS S3 document upload
Customer sentiment check
Proof of identity (POI)
Service NSW Connect
Tell Government Once
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Salesforce Timeline
Salesforce Advanced Printing
Virtual assistant
Government Technology Platforms (GTP)
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Government Technology Platforms (GTP)
Customer Payment Platform (CPP)
Digital. NSW Accelerator (DNA)
OneGov
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OneGov
APIs and data sharing
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