7. Error identification

When a user makes a mistake completing a form or a transaction, are the errors identified? Is clear feedback provided to the user as to how to resolve the error?

Reference: Understanding Success Criterion 3.3.1: Error Identification

How to test:

  1. Submit a form or a transaction with mistakes in it.
  2. Is feedback to the user provided that:
    • Clearly articulates where the errors are
    • Clearly articulates what the error is
    • Clearly articulates how to fix the error

Example:
 

Example error identification
Example error identification
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