Documents and media

This explains the main accessibility requirements for Media, Word and PDF content, as well as step-by-step instructions for how to implement them. We’ve tried to make it as succinct as possible, and relevant to most types of content created for digital products and services.

A digital first approach for all content is recommended, especially if it’s going online. Information distributed as documents is much harder to make accessible, and is often a poorer user experience. However, there are many cases where it’s still necessary to create documents.

For example:

  • printable material distributed online such as forms and posters
  • long documents such as reports and literature reviews
  • templates or documents for the user to manipulate themselves
  • printable versions of infographics or complicated charts.

Read more about how to ensure your media and documents are accessible.

Word documents

Ensure your Word documents are accessible

PDF documents

If used, your PDF documents need to be accessible

Video and audio

Ensure your digital media meets accessibility guidelines.