Solve for the right thing

Problem or opportunity  

  • Define the problem or opportunity to address, using evidence, before developing solutions 
  • Identify the outcomes the service needs to achieve, and the data needed to track those outcomes 
  • Establish metrics to measure how well the service meets the identified outcomes and addresses the problem or opportunity 

Strategic alignment 

  • Ensure the service aligns with strategic objectives such as the Premier's Priorities and State Outcomes 


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