How it works
Before you start this activity:
- Think about who has a stake in your project that might be critical or sceptical and include them on your pre-mortem team.
- Put together key project details and context to use at the start of your session.
Step 1: Imagine a future state where things have gone wrong
Step 2: Group the reasons for failure
Step 3: Prioritise the risks
Step 4: Assign people responsible
- Revisit the list of risks and track the progress of the actions you've identified as part of your regular project check-ins.
- Run the pre-mortem again when things are going well. Doing this can help you avoid falling into optimism bias as the project gains momentum towards a solution.
This activity is contributed by Elena Berrocal Capdevila, Customer Experience Unit, Department of Customer Service.