Activity
Synthesising research interviews
Build a collective understanding of what you've learned from interviews (and where it could take you).
Use for: Making sense of research findings
When: A round of interviews is complete
With: Everyone involved in interviews
Resources include:
Activity guide
Research interviews produce A LOT of findings, many of which mean different things to different people.
This activity helps you organise your findings (and your thinking) by framing and reframing what you've learned as a group.
This activity helps you organise your findings (and your thinking) by framing and reframing what you've learned as a group.
What’s it for
Processing research findings and organising them in a meaningful and consequential way.
What you’ll get
A shared understanding of what was learned through the interviews, and the different directions those learnings could take you in.
When to do it
After completing each round of research interviews.
How it works
Before you start this activity
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Complete your round of research interviews
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Finish writing up notes from the interviews
Step 1: Gather and review your findings
Step 2: Identify key findings
Step 3: Reframe findings from a user's perspective
Step 4: Turn findings into directions and actions
What's next
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Check in with stakeholders and share initial findings (and possible directions)
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Start defining the opportunities the research has uncovered
This activity was contributed by Angela Zinn, CXU Life Journeys Program, Department of Customer Service.