As you’ll see by exploring the Digital Government Projects displayed, the NSW public sector has already begun a steady shift away from paper-based processes, reliance on face to face service channels, and manual tasks.

NSW Government clusters have identified systemic business problems that demand digital solutions. We are not just modernising, but re-imagining how legacy systems can be streamlined and future-proofed. Clusters are experimenting and prototyping with emerging technologies that are helping agencies become more agile and responsive.

Our challenge is to accelerate this change so that NSW Government becomes more efficient and productive.

Having collected the first round of reporting to provide a baseline, we’re now investigating how to integrate with other reporting streams, including the  IAF Framework and how to measure these gains across whole of government.

Explore Digital on the Inside Projects, including