Government Technology Platforms (GTP)

Enabling digital solutions at scale

About GTP

GTP provides the NSW Government clusters with award-winning digital solutions that are transformative, secure, scalable and most importantly customer centric. Managed by the NSW Department of Customer Service, our services are now available to all agencies to use ‘As-a-Service’ when seeking digital solutions and advance technology platforms.

OneGov

Deliver the latest digital customer services and transactions without the need for agencies having to purchase and maintain infrastructure solutions. We offer agnostic, end-to-end platform and infrastructure choices serving whole of government

Technology Services

GovDC & Infrastructure Support services is a whole of government program designed to support agencies demand for hybrid cloud and ICT hosting.

Customer Payment Platform (CPP)

Provides full revenue management from Point-of-sale, fees & receipting, multi-channel payment and shopping cart payment capabilities.

Digital.NSW Accelerator (DNA)

Enables Digital Government transformation by putting people at the centre of government services, accelerate the delivery of digital initiatives

Virtual Contact Centre

Provides whole of government with contact centre capabilities

 

GTP Overview

GTP provides the NSW Government clusters with award-winning digital solutions that are transformative, secure, scalable and most importantly customer centric. Managed by the NSW Department of Customer Service, our services are now available to all agencies to use ‘As-a-Service’ when seeking digital solutions and advance technology platforms.

We are a trusted software, platform and infrastructure service provider to industries. Our digital and ICT solutions enable front-line NSW Government customer service staff and citizens to access government services, registers and datasets through secure easy to use portals, websites, Virtual Contact Centre solutions, applications and interfaces including Service NSW. We also facilitate NSW Government and industries to connect, share and house data within a secure and stable environment housed in our state-of-the-art purpose-built facilities.

If you are about to embark on a digital transformation journey and have a vision for creating a user- centred digital services, the GTP team can provide all the key services and, design, develop, deliver & support your digital solutions.

Contact us

Rav Maharaj – Customer Relationship Manager Email: [email protected]

Trent Brennan – Customer Relationship Manager Email: [email protected]

Marian Georgy – Director Digital Experience Email: [email protected]

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