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Digital NSW

Helping you deliver great government services

Find the building blocks for creating user-centred digital services, as well as policy, tools and guidance.

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NSW Digital Strategy – 2025 Update

The 2025 update demonstrates how the NSW Government has progressed across the core digital initiatives outlined in the strategy.

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Resources

Resources

Practical ways to help you adopt a human-centred design approach. Discover a collection of agile methodologies, tools, kits, journey maps, processes and guides unique to delivering NSW Government services.

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Design system

Design System

The NSW Government Design System contains reusable design, HTML and CSS UI components that help you create consistent, user-focused customer experiences.

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Stories

The latest in the digital space.

An illustration of a person holding a laptop and a file. Behind them other hands hold an envelope, a phone, a pen and a mirror | Digital NSW

Artificial Intelligence Digital

Daniel Roelink, Director Office for AI, discusses the role of AI agents and how to use these systems safely and responsibly.

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Digital NSW Telco Authority

With nearly one third of people speaking a language other than English at home, NSW has one of the most culturally diverse populations in

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Digital Guidance Legacy Modernisation Principles Transformation

The NSW Government is leading work to reduce the use of legacy technologies to ensure more effective and resilient services for the people