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Health, wellbeing and safety

COVID-19 illustrated the power of digital technology to assist governments in tracking and managing public health threats and informing citizens on safety matters. Digital solutions can collate and analyse public health data, revealing key insights that protect citizen wellbeing and help frontline workers engage positively with citizens across the health sector. Protecting communities and bolstering NSW frontline workers’ capacity is at the heart of many DRF initiatives.

Customers at the centre of care | DRF | Digital NSW

Customers at the Centre of Care

Virtual Care – Remote Patient Monitoring

NSW Health is committed to ensuring that people living in regional, rural and remote NSW can access high quality, timely healthcare and have excellent patient experiences and optimal health outcomes. To support this, eHealth NSW partnered with the Agency for Clinical Innovation (ACI) to develop the Remote Patient Monitoring (RPM) Program. The RPM Program provides patients with timely access to specialist advice and care coordination, virtually, which supports early intervention.

The DRF has enabled the RPM Program to develop and implement a secure and reliable platform. The Program provides a tablet and toolkits to monitor patients in their home, community or on Country. This technology allows patients to share information with their healthcare teams via biomedical devices such as blood pressure and glucose monitors. The benefits of the RPM Program for NSW patients, healthcare professionals and the economy are vast. By receiving virtual care, patients’ hospital admissions, length of stay and travel time are minimised. The Program also aims to reduce Emergency Department (ED) presentations and hospital re-admissions.

Launching in late 2023, the program initially focuses on patients with type 2 diabetes, type 2 diabetes with chronic heart failure and chronic obstructive pulmonary disease (COPD) and will expand to include patients with other conditions in the future.

Level crossing | Digital NSW

Level Crossing Technology Trial

Cost-effective, off-grid technologies for safer crossings

From 2001 to 2021, there were 164 crashes at level crossings between trains and vehicles in NSW, resulting in 16 fatalities and 26 serious injuries.

NSW has more than 1300 level crossings on public roads. Almost 860 level crossings are controlled by a stop or give way sign and most are in regional, rural, and remote locations.

The Level Crossing Technology Trial is designed to improve safety at railway level crossings by improving driver awareness of the level crossing and its risk, tackling a worldwide safety problem using cost-effective, off-grid technologies.

The trial has been rolled out at three regional locations and includes radar-activated LED stop signs and warning signs. Led by Transport for NSW, this project is part of the Smart Places Acceleration Program.

Transport for NSW acknowledges the collaboration and support from ARTC, Narromine Shire Council, Weddin Shire Council, Sage Automation, ONRSR, RISSB and other stakeholders.

Cyber uplift program | DRF | Digital NSW

Cyber Uplift Program

Building cyber security resilience in NSW

The Cyber Uplift Program aims to improve cyber security resilience across the NSW Government through a total of 48 funded projects. The program has enabled many agencies to improve their security processes and controls. It has also highlighted the need to deal with evolving cyber threats through available skilled resources.

As one example, the Department of Communities and Justice, which was funded for $30m over three years through. The Cyber Uplift Program has delivered many benefits. These include increased cyber maturity, lifting specific capabilities in multifactor authentication, data loss prevention and improved vulnerability management. Investment in the security stack has increased the detection rate and reduced response time, which has lessened the overall requirement of investigative personnel. These reduced risks means that DCJ is avoiding costs associated with data breaches.

Digital baby book | DRF | Digital NSW

NSW Digital Baby Book

Digital access to your child’s health information

The NSW Digital Baby Book is led by eHealth NSW and aims to provide parents and carers with the ability to store and access key child health information that will support lifetime-improved health outcomes. The NSW Digital Baby Book will provide a digital option for the existing paper based My Personal Health Record (Blue Book).

The NSW Digital Baby Book aims to support clinical decision-making, help parents track when their child’s health and development checks and vaccinations are due, and empower parents to be partners in their children’s care with their healthcare providers.