Your responsibilities
As an NSW Government employee, it is important to consider the accessibility requirements of individuals with different needs in your everyday work. It is our obligation to ensure that our digital products and services are accessible to everyone.
In NSW Government, digital products and services should aim to meet to the appropriate standards of AS EN 301 549, while Government websites and web content must comply with the existing WCAG 2.1 Level AA standards.
Consider these general responsibilities:
- Educate yourself: Do the research and learn about accessibility challenges and issues faced by individuals with disabilities in different settings. This will help you design and develop with accessibility in mind.
- Respect others: Treat everyone with dignity and respect, regardless of their abilities or disabilities. Avoid making assumptions about their limitations or capabilities.
- Advocate: Be a supporter of accessible design and accommodations in your community. Speak out when you notice or experience accessibility barriers.
- Make accommodations: If you are responsible for product development, design, or communication, ensure that what you produce is accessible to everyone. Conduct thorough research to ensure accessibility and avoid making assumptions.
- Implement accessible design: If you are involved in designing products, incorporate accessible design principles from the beginning. This can improve inclusivity and make things easier for everyone.
- Learn from feedback: Get feedback from people with disabilities through usability testing and listen to their suggestions on how to improve accessibility gaps and barriers in your products. Use their feedback to make meaningful changes and improve accessibility for all.
Remember, creating a more inclusive society and increasing accessibility is a collaborative effort, and everyone has a part to play.
Support
If you need any assistance or have any questions about the information on this page, please get in touch with us at digital.accessibility@customerservice.nsw.gov.au.