We are custodians of core and common platforms that serve the citizens and businesses of NSW. Our focus is on customer need and how to deliver digital solutions that make interacting with government effortless and safe.
We have built a best-in-class digital team unparalleled in global public service. Through leadership, collaboration and partnership we strive to set a new standard in the delivery of digital government.
Mandated or preferred technologies that deliver key NSW Government services
Customer Payments Platform (CPP)
Virtual Contact Centre (VCC)
Government Data Centres (GovDC)
Discover answers to common questions on our products, services, and policies through concise and informative explanations. Simplifying your experience is our priority, so dive into our FAQ section for quick and easy solutions.
Why work with us?
We know that strong cyber security defences are vital to protecting the data of our citizens and businesses and to ensuring trust in government services. We take data security very seriously and are constantly working to make sure your data is kept private, secure and disposed of when no longer in use.
The Web Content Accessibility Guidelines (WCAG) are the international standards that show teams how to build products and services that are accessible for every person, no matter their abilities or circumstances. These pages have been designed aiming to meet the current version (2.1) at Level AA.
Working with GTP is easy and in many cases a procurement exercise is not necessary. By using existing NSW Government arrangements, agencies can leverage whole-of-government economies of scale. Our team operates on a cost-recovery basis, improving our value proposition to agencies who partner with us.
Get in touch to learn more about how we can help you GTPpartnership@customerservice.nsw.gov.au
Shape how the people of NSW interact with digital government services and use your skills and passion for digital technology to develop innovative and citizen-centric digital solutions.
Learn more and apply at iworkfor.nsw.gov.au