Define the problem or opportunity to address, using evidence, before developing solutions.
Identify the outcomes the service needs to achieve and ensure alignment with strategic priorities.
Use agile delivery to learn quickly, adapt as you go and build services that work for users.
Use the 3 project phases to see what to focus on at each stage, from early planning through to delivery and ongoing improvement.
Learn what teams should do at each stage of agile delivery, and what outcomes to work towards.
Understand the roles and skills needed throughout the project.
Understand the roles and skills needed to deliver digital products and services.
Use contractors to fill capability gaps and strengthen your team.
Embed into your design and build process. Align with your business needs and service delivery.