Getting started
Accessibility NSW is leading the way in ensuring NSW Government teams design and deliver products and services that meet the needs of all people and abilities no matter the situation.
In this Toolkit, you can find the resources, tools and training needed to help you meet accessibility guidelines and ensure your services are available to everyone, regardless of any disability they may have.
The Web Content Accessibility Guidelines (WCAG) are the international standards that show teams how to build products and services that are accessible for every person, no matter their abilities or circumstances. In NSW, you should be aiming to meet the current version (2.1) at Level AA.

Learn about your responsibility to help create an accessible and inclusive NSW.

Understand why accessibility matters and how it can benefit everyone.

Learn some accessibility basics you can use in your day-to-day work.

Helping you build and buy products and services that everyone can use.

'I think a lot of people don't realise that these things benefit you as well...'
— Accessibility NSW research participant
How to
Ensure you are buying accessible products and services
Designing with people with diverse needs and cultural backgrounds
Making meetings accessible and inclusive
Ensure that your products and services are accessible
Write for a broad audience

'Accessible does not mean clunky or ugly—excellent design is both beautiful and useable.'
— Accessibility NSW research participant