How we're using your feedback to shape the new Design Standards
The third iteration of the Design Standards is available for feedback, and we'd love to hear from you.
So far, we've had responses from all levels and corners of government, which is crucial in our continuous understanding of how they are applied in real-life situations.
We've worked with experts across government to design the new standards so decision-makers and teams can apply them in their daily work.
The Digital Service Toolkit team is also identifying more effective ways to embed the Standards in government processes, to ensure teams are supported to deliver.
The feedback we're receiving
Your feedback can be roughly filtered into two groups:
1. Broad conceptual
- things to watch out for
- how the Standards are/should be perceived
- where and how they can be implemented
- any key gaps
2. Standard specific
- technical gaps
- suggested links
- proposed edits to individual lines of text
How we're using it
Much of the broader conceptual feedback has been sent through together with our feedback form, generally as an expansion on the responses in the form. These documents can be long so we've been blocking chunks of time to read through each so that we're better able to find concise points that we can synthesise into findings. With the volume we're receiving, we found the best way to manage this was to do a first pass as soon as the feedback is received, which ensures we work collaboratively to get something of value faster. Do you have a better way of synthesising long copy? We're keen to hear people's thoughts on this.
The Standard-specific feedback is logged directly into a spreadsheet which we then use to populate a Miro board. This template allows us to catch any duplication across Standards as well as uncover any collective patterns.
Your contributions have an impact!
We work iteratively and in the open to make sure all feedback is heard and acted upon - so if you haven't yet had the chance to provide your thoughts, now's the time to share it with us via our feedback form.