The NSW Virtual Care Strategy outlines the steps to integrate virtual care as a safe, effective, accessible option for healthcare delivery in NSW. This will contribute to a world-class and digitally enabled health system that invests in wellness. THIS WAY UP is an example of how innovative digital solutions are being used to help people manage their mental health.
Based at St Vincent's Hospital Sydney, THIS WAY UP provides evidence-based, digital mental health programs that can be accessed on-demand, anytime by peoplein NSW and across Australia. The COVID-19 pandemic has seen levels of psychological distress increase across the community. THIS WAY UP aims to help consumers who often face long wait times for specialist care, and clinicians and health services that are struggling to cope with the increased demand.
More than 170,000 people have used THIS WAY UP's safe and effective online treatment programs for anxiety, depression, stress, chronic pain,and insomnia. THIS WAY UP has also grown a community of over 12,000 clinicians in NSW, and 30,000 Australia-wide. The unique prescription-based model allows GPs (general practitioners), psychologists, psychiatrists and other health professionals in primary care, hospitals, and community mental healthto integrate THIS WAY UP's digital treatments with their patients' regular care.