Stories

An excerpt from the Growing capability chapter of the State of the NSW Public Sector Report 2019, published by the Public Service Commission

Mandy reflects on the transformation of transportnsw.info to become the flagship site for public transport and the second most visited NSW

Previously there was no consistent approach to create digital products and services in government. With the new NSW Design System , creating

Every year around 130 bushwalkers get lost or need rescuing in the Blue Mountains National Park. Most people are found within 24 hours but

We are supporting innovation in industry, start-ups and community through various innovation challenges in government. Successful ideas that

Previously, enquiries about NSW Public Schools on NSW Department of Education’s Facebook page were only answered or actioned during office

In the past, government agencies didn't have a whole of government mechanism to capture feedback from customers. There was a lack of

Previously firefighters were expected to look up volumes of printed, and at times out of date materials while on their way to an emergency

While support services have been available to offenders in custody for some time, several barriers exist which limit the capacity to deliver

In NSW alone, almost 19,000 people a year have a stroke, which kills up to 1.9 million brain cells every minute, making treatment time

The use of medicines is one of the most common yet complex therapeutic interventions, and medication safety is one of the biggest challenges

In the past, a printed log book was available for learner drivers in NSW. With the online learner’s drivers log book applications , it is