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Illustration showing cloud computing infrastructure: a desktop computer, server racks with folders, cloud icons, and database servers connected by network cables, set against a pink-to-orange gradient background with a grid pattern

Digital Guidance Legacy Modernisation Principles Transformation

The NSW Government is leading work to reduce the use of legacy technologies to ensure more effective and resilient services for the people

Illustration of two people, one with a phone and one with a laptop. Between them is an icon with the word AI in the centre.

Artificial Intelligence Digital Guidance

Using artificial intelligence (AI) safely and responsibly is the responsibility of all NSW Government public servants – from executives to

Illustration of three people huddled together. One person is holding a magnifying glass over the word AI.

Artificial Intelligence Digital Guidance

Using artificial intelligence (AI) as a NSW Government public servant comes with certain responsibilities. To know how to safely use AI in

Capability Digital Guidance Principles Service Delivery Transformation

The third iteration of the Design Standards is available for feedback, and we'd love to hear from you. So far, we've had responses from all

Capability Digital Guidance Service Delivery Transformation

The NSW Government delivers amazing services to our customers, and we're held to a very high standard of work. The number of our customers

Capability NSW Design System Guidance Service Delivery

As a service designer, you really are the grease in the wheel: A thin layer between the old way and a new way, between front and backstage

Digital NSW Design System Guidance Policy Service Delivery

We wanted to make it easier for teams to access, set-up, and run user research. Research is integral to the delivery of quality services to

Digital NSW Design System Guidance

When most people hear the phrase 'Design System' they think of a tool for designers but a good design system is as much, if not more, a tool

Digital Guidance Transformation

At the heart of all great projects lies a great funding submission! We all know it’s hard to get noticed in an environment of competing

Capability Guidance Principles Transformation

We know that spending time on research throughout the design process means a team can make decisions using observations and evidence, not

Data Guidance

In a recent blog post, the Data.NSW team make a compelling case for bringing together people across the government to promote smarter use of

Guidance Policy Lab Principles

"We need a policy on this" Public service proverb 'We need a policy on this' is a familiar phrase to any public servant, but what does it