Accessibility and Inclusivity

Accessibility involves designing products and systems to enhance access. Being inclusive means providing equal access and opportunities to everyone wherever possible, including people with disability.

At a minimum, an accessible experience must:

conform to accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) for web applications or AS EN 301 549 for all digital and ICT products.
be confirmed by people with disability through user feedback

On this page, you will find the resources, tools and training needed to help you ensure your services are accessible to everyone, regardless of any disability they may have.

Get started with Accessibility and Inclusion

Our responsibilities

Learn about your responsibilities and obligations.

Meet WCAG standards

Learn more about WCAG and how to achieve compliance with helpful resources, tools, and guidance.

Diverse abilities and barriers

Learn more about your customers with disability and how to meet their needs.

Accessibility resources

Discover helpful tools and resources for better accessibility, usability, development, and customer satisfaction.

Accessibility: It's a team effort

Designing and developing

Learn practical accessibility techniques to ensure your website and digital products can be viewed and used by everyone.

Buying accessible ICT Products

Learn about buying digital products that are designed to provide equal access of use for all their intended users, regardless of physical, cognitive or sensory abilities.

Managing and leadership

Learn the practical steps needed to help you prioritise accessibility within your team.

Stories

Accessibility and Inclusivity

Get started with Accessibility and Inclusion

Accessibility: It's a team effort

Stories

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