Designing and developing

Everyone has a role to play in making sure our products and services offer a great experience for all our customers.

Designers and developers play a crucial role in ensuring our products and services provide equal access of use for all our customers. In doing so, you offer a great customer experience, reach a wider audience, and help meeting the legal obligations to provide equal access.

Practical steps you can take

1. Learn how you can Meet WCAG Standard 
2. Align your work with the NSW Design Standards and the Digital Service Toolkit
3. Make sure you Understand your customers
4. Check out the Accessibility resources
5. Implement the W3C Web Accessibility Initiative’s tips on Designing and Developing for Web Accessibility into your daily practice 

Tips for designing and developing

• Be clear on your obligations to afford all customers equal access of use. 
• Make sure you use an inclusive cohort for research right from the very start.
• Allocate time for accessibility considerations during project planning and sprint planning.
• Explore digital accessibility education, training and certification options.  

Accessibility resources

Want to learn more about inclusive design concepts and theory and how to put them in to practice?

Check out Diverse abilities and barriers  to gain an understanding of what diverse needs and barriers are and Accessibility resources to explore the knowledge, tools, and frameworks to design more inclusively.

Accessibility: It's a team effort

Embed accessibility and inclusive design practices into your team's workflow with these effective tools and resources.