Stories tune Filter results keyboard_arrow_left Back Filters Accessibility Artificial Intelligence Capability Connectivity Cyber security Data Digital Digital Design System Guidance Life Journeys NSW Telco Authority Policy Policy Lab Principles Procurement Security Service Delivery Transformation Showing results 1 - 12 of 26 results Sort by: Date (newest)Date (oldest) How we're using your feedback to shape the new Design Standards Capability Digital Guidance Principles Service Delivery Transformation 9th March 2022 The third iteration of the Design Standards is available for feedback , and we'd love to hear from you. So far, we've had responses from all east Redesigning the Standards as a useful tool for best practice delivery Capability Digital Guidance Service Delivery Transformation 16th February 2022 The NSW Government delivers amazing services to our customers, and we're held to a very high standard of work. The number of our customers east Service design and stakeholders: Making it work Capability Digital Design System Guidance Service Delivery 18th January 2022 As a service designer, you really are the grease in the wheel: A thin layer between the old way and a new way, between front and backstage east Using artificial intelligence to identify and support customers facing hardship Artificial Intelligence Capability 21st September 2021 With the help of AI, Revenue NSW is using a range of indicators to identify and support vulnerable customers early who may be unable to pay east Case Studies on the use of AI in NSW Government Artificial Intelligence Capability 13th September 2021 At NSW Government we are stepping up our use of emerging technologies, including Artificial Intelligence (AI), in areas where these east Making it easier to research with users Capability Guidance Principles Transformation 5th March 2021 We know that spending time on research throughout the design process means a team can make decisions using observations and evidence, not east Our Beyond Digital Strategy Sept release is now live! Capability Data Digital Transformation 6th October 2020 We are continuously refreshing the content of Beyond Digital Strategy to ensure it's relevant with the new and exciting initiatives that get east We’ve launched the NSW Strategy, Investment and Architecture ComPrac Capability Digital Transformation 14th September 2020 We're excited to have launched the new NSW Strategy, Investment and Architecture Community of Practice (ComPrac). The new ComPrac builds and east Help create our resource library for building digital skills Capability Digital 11th December 2019 As part of the new digital capability uplift project , the Public Service Commission are developing and testing a digital capability uplift east Uplift in digital capabilities for the NSW public sector Capability Digital Service Delivery 29th November 2019 An excerpt from the Growing capability chapter of the State of the NSW Public Sector Report 2019, published by the Public Service Commission east The DSA Generator: A tool to take the guesswork out of sharing data Capability Data Digital 13th November 2019 The Data Analytics Centre (DAC) Program and Practice team is developing a digital tool that NSW Government agencies can use to create east NSW Data Champions Network Capability Data Digital 5th November 2019 The NSW Department of Customer Service recently held the third Data Champions Network meeting - a quarterly meeting that brings together east Pagination Page 1 Page 2 Page 3 keyboard_arrow_right Next Stay in the loop and sign up to the digital.nsw newsletter Find out about work happening across NSW Government in the digital space. First Name (required) Last Name (required) Email (required)