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A NSW Government website


Content 101

Create content that is easy for everyone to understand, regardless of their ability, location and experience.

Seven tips to write or adapt content for online readability
Appreciate the diversity of your audience
Learn about the writing style of NSW Government
Use evidence to keep your content fresh and aligned to a purpose
Structure and design information flow to be usable and useful
Write in a voice for your customers and users
All forms of content must be accessible
Help users to find content when using search.
Design your product or service so everyone can use it.
Use these resources to gain a better understanding of why accessibility is important, how to take an inclusive approach to content and how to test for accessibility.