ICT Assurance helps government agencies deliver successful ICT projects. Supporting NSW Government agencies by:
- Prioritising ICT investments
- Assisting teams to deliver projects on time and on budget
- Ensuring ICT investments are aligned with whole-of-government priorities
- Enhancing transparency and accountability
The ICT Assurance is an approach to delivering independent oversight of NSW Government ICT projects worth $5 million or over, or that are of strategic importance or high risk. Assurance includes Gateway reviews and periodic health checks at key points in a project's lifecycle. Its core focus is to support identifying the right projects, delivering them on-time and on-budget and eliminating risks. The ICT Assurance is a risk-based approach to ICT investment. This means higher risk projects attract higher levels of assurance.
ICT Assurance offers a range of benefits for projects:
- Consistent whole-of-government approach to investor assurance for ICT projects
- A portfolio level view of the government's ICT investment to drive strategic whole-of-government opportunities
- A regular level of due diligence that reflects the level of budget risk and complexity for each project
- Increases transparency regarding project development/delivery risks and progress
- Fosters the sharing of skills, resources, experience and lessons learned within and across the government sector
Expected outcomes include:
- Improved service delivery for NSW citizens
- Value to the NSW Government
- Greater return on ICT investment
- On-time and on-budget delivery
- Standardised metric-driven project status
Read about the principles and arrangements for the ICT Digital Assurance Framework (PDF, 1.54 MB).
Getting started with ICT Assurance
While ICT Assurance is mandatory for projects worth $10 million or over, it is recommended for all projects that are of strategic importance or high risk.
If you would like to discuss your ICT project, please email our team: ICTAssurance@customerservice.nsw.gov.au. Once you've met with the team, you'll be given access to register your project via the ICT Assurance Portal. After entering your project's information into the Portal, you will receive a risk score. The score will enable you to assess the minimum level of assurance required for your project.
After registration, what can I expect?
Once you register your project, we will validate the project risk tier and proposed project assurance plan.The project assurance plan will set out the schedule of Gateway Reviews and health checks for your project. Depending on its risk tier, all or some of the following Gates may apply.
Gate 1 – Strategic alignment
- Evaluate that business needs align with strategic imperative, investment principles and enterprise architecture
- Focus on value for money
- Ensure preventative measures for potential risk
Gate 2 – Business case
- Evaluate the current business case
- Focus on plans to realise benefits
- Ensure optimum project strength before the next phase
Gate 3 – Pre-execution
- Evaluate the procurement approach
- Focus on warning signs early in the project
- Ensure business plans are defined and agreed
Gate 4 – Tender evaluation
- Evaluate solutions prior to fund commitment
- Focus on business milestones
- Ensure readiness for next phase
Gate 5 – Pre-commissioning
- Evaluate further measures to achieve planned benefits
- Focus on service delivery
- Ensure strength of management
Gate 6 – Post-implementation
- Evaluate the anticipated benefits and their delivery
- Focus on ongoing improvements and value
- Ensure plans for future provision