Strategy in action

Our focus is to deliver better services to our customers through action.

Customer service

Building great customer service for NSW


To be Australia’s best education system and one of the finest in the world


A sustainable health system that delivers outcomes that matter to patients and the community, is personalised, invests in wellness and is digitally enabled

Planning, Industry and Environment

We serve the people of NSW by developing well-connected communities, preserving our environment, supporting industries and contributing to a strong economy

Premier and Cabinet

We enhance the lives of the people of NSW by driving priorities, brokering outcomes and delivering programs and services



Stronger Communities

Stronger Communities delivers a safer, just, inclusive and resilient community experience for NSW Citizens


We deliver excellent public transport services that support and grow our communities, lead strong economic growth and improve the quality of life across NSW


Providing central agency leadership to ensure that the people of NSW have access to services and infrastructure that deliver social and economic benefits