Note: cluster focus areas are subject to change based on NSW Government priorities and responses to evolving customer needs.

A sustainable health system that delivers outcomes that matter to patients and the community, is personalised, invests in wellness and is digitally enabled

Our long-term vision on how we see NSW Health transforming NSW:

  • patients experience customised healthcare and health-related education is available when and where needed.
  • our people offer personalised health and wellbeing solutions supported by agile technology and information in an efficient environment.
  • the broader health system can proactively and intelligently identify needs and respond with tailored solutions for patients and our people.

Horizon 1 (short term)

  • Integrated paper-lite core clinical information systems including eMR, IMS, HealtheNet, Diagnostic Solutions
  • Patient identification and selection
  • Patient-reported measures
  • Patient and provider video conferencing
  • Patient health education and information resources
  • Availability and access to workforce data

Effective and integrated workforce management tools

  • Finance lifecycle management
  • Standardised data structures, storage and reporting
  • Robust minimum standards for infrastructure, networks and security
  • Consistent approach to fostering ICT enabled innovations

Horizon 2 (medium term)

  • Secure messaging and eReferral management
  • Enhanced capture and use of new data sources
  • Enhanced data mobilisation
  • Seamless information flow between core systems

Horizon 3 (long term)

  • Shared care plans
  • Online appointments
  • Remote patient monitoring
  • Workforce education and professional development tools
  • Enhanced population health intelligence
  • Enhanced preventative health analytics
  • Enhanced research and continuous learning
  • Workforce access to applications anywhere anytime
  • Highly mobile and intuitive solutions
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