Premier and Cabinet

Note: cluster focus areas are subject to change based on NSW Government priorities and responses to evolving customer needs.

We enhance the lives of the people of NSW by driving priorities, brokering outcomes and delivering programs and services

Our long-term vision on how we see the Department of Premier and Cabinet transforming NSW:

  • digital services are enhanced by emerging technologies such as artificial intelligence and augmented reality to provide new and improved services to the Community.
  • emerging technologies such as artificial intelligence are core capabilities of our people. Digital by design is embedded in our approach to service delivery.
  • Premier and Cabinet organisations have embedded technologies such as artificial intelligence to efficiently deliver services to our stakeholders.
  • data analytics and Cyber Security is embedded in our culture and service delivery.

Horizon 1 (short term)

  • Premier and Cabinet Cluster organisations will adopt whole-of-government ICT architecture and standards to deliver a consistent, reliable and efficient ICT environment.
  • A major component of this will be participation in the Whole of Government ERP and Shared Services program of work.
  • Premier and Cabinet Cluster organisations will continue to pursue digital initiatives, including implementation of new and enhanced customer-facing digital services (document and correspondence management, electoral systems, digital displays/archives, integrated customer journeys) to enhance citizen experience and improve organisational efficiencies.
  • Premier and Cabinet Cluster organisations will continue to focus on enhancing cybersecurity controls and incident response systems under a consistent risk management framework.

Horizon 2 (medium term)

  • Premier and Cabinet Cluster organisations will consolidate on whole-of-government ICT architecture and standards to deliver a consistent, reliable and efficient ICT environment. A major component of this will be implementation and continuous improvement in the Whole of Government ERP and Shared Services program of work.
  • Premier and Cabinet Cluster organisations will continue to implement new and enhanced customer-facing digital services, utilising emerging technologies such as artificial intelligence for correspondence, document and case management systems and augmented reality for digital displays.
  • Premier and Cabinet Cluster organisations will have embedded cybersecurity controls and incident response systems under a consistent risk management framework, compliant with NSW Government Digital Information Security Policy requirements and aligned to community expectations.
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