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Strategy
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Strategy
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Strategic directions
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Strategic directions
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Put customer at the centre
Build a strong digital economy
Engage and use data insights
Deliver safe and resilient services
Develop capabilities for the future
Strategy in action
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Strategy in action
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Customer service
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Treasury
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Funding
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Funding
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Digital Restart Fund
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Digital Restart Fund
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About the Fund
Stage 1: PoAs list potential projects for funding
Stage 2: DTB prioritise a pipeline of projects
Stage 3: Prioritised projects meet requirements
Stage 4: The Minister approves, and funds projects
Stage 5: Projects receive funding
Stage 6: Projects report and close initiatives
2022-2023 success stories
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2022-2023 success stories
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Digital inclusion
Environment and biodiversity
Regulatory reform
Improved decision-making
Engagement and trust
Health, wellbeing and safety
Digital and ICT Investment Strategy
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Digital and ICT Investment Strategy
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Digital Transformation Board
Delivery
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Delivery
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Digital Service Toolkit
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Digital Service Toolkit
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Design Standards
Design System
Resources
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Resources
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Plan a project
User research methods
User experience and design
Writing content
Building a service
Testing and improving
Digital collaboration tools
Technology and tools
Activities and templates
Delivery manual
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Delivery manual
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Pre-discovery phase
Discovery phase
Alpha phase
Beta phase
Live phase
Retiring a service
Solutions
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Solutions
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API.NSW
Data.NSW
Customer sentiment check
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NSW Point
Service NSW omni-channel reference architecture
Service Point
Government Technology Platforms
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Government Technology Platforms
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Core and common platforms
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Core and common platforms
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Customer Payments Platform
Experience Management
Knowledge Management
Licence NSW
Regulation NSW
Virtual Contact Centre
Services
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Services
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Digital NSW Accelerator
Digital Services
Technology Services
Products
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Products
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HazardWatch ecosystem
Frequently asked questions
State Digital Assets
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State Digital Assets
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Program overview
Our strategic focus
What's available
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Accessibility and Inclusivity Toolkit
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Accessibility and Inclusivity Toolkit
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Accessibility NSW
Accessibility matters
Basics
Digital barriers
User stories
Your responsibilities
Build and buy
Design
Communication
Meetings and events
Testing
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Cyber Security
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Cyber Security
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Strategies
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Policy
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Policy
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Artificial Intelligence
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Data Strategy
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Internet of Things
NSW Connectivity Strategy
Smart Infrastructure Policy
The metaverse and the NSW Government
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